PLEASE NOTE

***NEW UPDATE 5.1.2021***

As we see further restrictions coming in across the country, we need to continue to stay at home unless we need to travel for essential services.

 

This includes medical appointments, we urge our patients to continue to attend for these ONLY.

DO NOT VISIT THE SURGERY UNLESS YOU HAVE BEEN ASKED TO DO SO.

 

DO NOT ENTER the building for anything other than the above reasons.

 

If you require medical assistance please ring the surgery or put your enquiry to our email at enquiries.w93027@wales.nhs.uk

 

Prescription requests can still also be made via

 

All prescriptions will be required to be sent to a chemist and none are to be collected from the surgery unless instructed to do so.

 

We will not be dealing with any routine enquiries at the reception desk and you will be asked to return home and to contact us via the above options. Please do not be offended if this is asked of you.

 

We are asking all our patients to stay safe and not to travel or visit if it is not necessary.

 

Stay Safe & Thank You

WELCOME TO CWMBRAN VILLAGE SURGERY

ACCESS SURVEY 2020-21

Our new Access Survey is now live.  Please use the link below to access the survey.  Thank You

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We ask our patients to not attend the surgery if they are suffering from any of the symptoms and to get a test as soon as possible and self isolate. We also ask that you only attend the practice if you have an appointment or have been asked by a GP or member of staff to attend.

We want to reassure everyone that doctors are still seeing patients but to enable the practice to safely do so and adhere to the social distancing rules we can only allow a total of 8 patients in our waiting room at one time. Please use the queuing system in place and once in the surgery there is a one way system.

Prescriptions are still being processed as normal (48hrs processing time) Please do not order any earlier than your medication is due, do not stock pile or over order your medication. We ask all our patients to reduce the footfall and exposure in the surgery and order their prescriptions by:

*MY HEALTH ONLINE
*EMAIL at - prescriptions.w93027@wales.nhs.uk
*EXTERNAL PRESCRIPTION REQUEST POSTBOX
*PRECRIPTION LINE - Housebound

COVID Vaccine 💉

Please be aware that unlike in England – At present Welsh GP practices are not involved in the roll out of the vaccine.

Aneurin Bevan University Health Board are working hard to individually invite people starting with the at-risk over 80s first. In the meantime you can visit Public Health Wales Website for specific questions and answers about the vaccine here:

http://ow.ly/H0Gf50CEKNp

There is no need to call the practice to ask about the vaccination, or when you will be likely to be invited. The invitation will be done automatically by the Aneurin Bevan University Health Board who are delivering the service.

FLU CLINICS

All patients eligible under the current guidelines have now been identified and invited at least 2 times either by Letter or Text.  

We now have authorisation from Welsh Government for us to move forward inviting our 50-64yr olds.

If you would like to receive this vaccine and you are over 50, or have previously been invited and would like to receive the vaccine, please make an appointment at one of our dedicated clinics.

This can be by;

- My Health Online (available 24/7)

- Email at enquiries.w93027@wales.nhs.uk (please put Flu Appointment in the heading-this will allow our staff to easily identify your request and reply with a date and time for you to attend)

- telephone


ACCESS

In line with Government Guidelines & Rules all Patients entering the surgery will be required to wear a facemask.  If you do not have a facemask one will be provided but we do encourage our patients to use these sensibly. Please can we ask our patients to abide by these rules for their safety, other patients and our staff.


All information regarding our latest services is available now within our Website.  Please use the navigation buttons and links to keep up to date with all the new measures we have put in place including pictures of the new set up to allow social distancing and safety for the most vulnerable among our patients.  PLEASE NOTE THAT WE HAVE NOW RETURNED TO NORMAL BOOKING PROCEDURES.. No routine appointments will be booked until AFTER 9am.

FACEBOOK

We now have a Facebook Page that you can follow which will also be updated with all our News and Services.  Please keep a close lookout for some further information regarding our very different Flu Clinics coming up shortly.

PRESCRIPTIONS

We are continuing to ask patients not to attend the surgery unless necessary or have been asked to do so.  We now have a dedicated post box outside our building. To further help with reducing the footfall into the surgery, we have made it much easier to sign up for our online request service My Health Online.  You can now complete the application form online and email this along with your 2 forms of ID to the practice.  Please email these to enquiries.w93027@wales.nhs.uk

It will take up to 48hrs to process and all Registration details will be with you.  IT'S AS EASY AS THAT!

Application Form - My Health Online (English)

Application Form - My Health Online (Welsh)

Application Form - My Health Online (Carer/Child)MHOL Patient Hints & Tips

TELEPHONE & VIDEO CONSULTATIONS

Doctor contact with patients will initially be via telephone/video.  If you are happy to receive a Video Consultation please let the receptionist know when booking. If a face to face consultation is required an agreed date and time will be given.

(Site updated 05/07/2021)
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