eConsult - launching 25th April 2022

A new system for requesting a same day appointment for a GP will be launching on 25th April 2022.

If you require a same day doctor appointment we will be asking you (if able) to use our new system.  Please click on the picture below to access the form to complete.  Please answer honestly and give as much information as you are able to allow us to assess your request.  There is no need to contact the surgery as we will aim to contact you before 6.30pm on the day we receive the request.


PLEASE NOTE THAT WE HAVE NOW RETURNED TO NORMAL BOOKING PROCEDURES.. No routine appointments will be booked until AFTER 9am.


ATTENDING THE SURGERY (updated 28.3.2022)

Even though restrictions have now eased, within Health & Social Care settings the restrictions and laws are still in place.  Social distancing and the wearing of masks are still compulsory at present, so we ask our patients to please adhere to these measures when attending the surgery.

We ask our patients to not attend the surgery if they are suffering from any of the symptoms, this will keep other patients and our staff safe.

We want to reassure everyone that doctors are still seeing patients but to enable the practice to safely do so and adhere to the social distancing rules we can only allow a total of 8 patients in our waiting room at one time. Please use the queuing system in place and once in the surgery there is a one way system.


Llanyravon Surgery ONLY

As of 8th August 2022 we will begin a 3 month notice period which will end November 2022. We will no longer be accepting prescription requests at our branch site at Llanyravon.  All requests will need to be put in at our main site Cwmbran Village Surgery.  Please read the below Leaflet for more details.

Options for requesting your Medication

  •         My Health On-Line
  •         Cwmbran Village Surgery Postal Box
  •         Royal Mail
  •         Housebound and vulnerable patients identified by the Practice able to contact the surgery between 10am and 1pm each week day

Prescriptions are still being processed as normal (2 working days processing time) Please do not order any earlier than your medication is due, do not stock pile or over order your medication.  order their prescriptions by:


You can also post your requests to us.

We will no longer be accepting prescriptions via email 

MY HEALTH ONLINE (Repeat & Acute medication request and Appointment service)

We would ask that everyone uses the dedicated requesting service of My Health Online.  This can be used also for making appointments for our doctors.  This service can be accessed 24hrs a day.

You can now complete the application form online and email this along with your 2 forms of ID to the practice.  Please email these to enquiries.w93027@wales.nhs.uk

It will take up to 48hrs to process and all Registration details will be with you.  IT'S AS EASY AS THAT!

Application Form - My Health Online (English)

Application Form - My Health Online (Welsh)

Application Form - My Health Online (Carer/Child)MHOL Patient Hints & Tips


We now have a Facebook Page that you can follow which will also be updated with all our News and Services.  Please keep a close lookout for some further information regarding our very different Flu Clinics coming up shortly.


(Site updated 29/07/2022)
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