WELCOME TO CWMBRAN VILLAGE SURGERY

We ask our patients to not attend the surgery if they are suffering from any of the symptoms and to get a test as soon as possible and self isolate. We also ask that you only attend the practice if you have an appointment or have been asked by a GP or member of staff to attend.

We want to reassure everyone that doctors are still seeing patients but to enable the practice to safely do so and adhere to the social distancing rules we can only allow a total of 8 patients in our waiting room at one time. Please use the queuing system in place and once in the surgery there is a one way system.

Prescriptions are still being processed as normal (48hrs processing time) Please do not order any earlier than your medication is due, do not stock pile or over order your medication. We ask all our patients to reduce the footfall and exposure in the surgery and order their prescriptions by:

*MY HEALTH ONLINE
*EMAIL at - prescriptions.w92027@wales.nhs uk
*EXTERNAL PRESCRIPTION REQUEST POSTBOX
*PRECRIPTION LINE - Housebound ONLY

FLU CLINICS

Our dedicated Flu Clinics have now concluded. All patients eligible under the current guidelines have now been identified and invited at least 2 times either by Letter or Text.  We are awaiting further guidance and authorisation from Welsh Government for us to move forward inviting our 50-64yr olds.

If you would like to receive this vaccine and you are over 50, please contact us either by telephone or email and we will contact you as soon as we have the green light. If you have received a letter or text inviting you for your Flu Vaccine, you will also have another opportunity to book.

 

- on entrance you will have your temp and symptoms checked by our staff who will be in full PPE

- hand sanitising for all

- receptionists will take your name and you will then be guided to one of our vaccinating rooms where one of our GP’s or Nurses will be available to administer your vaccines.

- queuing is at a minimum, but if necessary this is kept to 2m apart.

- first aid and wheelchair access is available throughout.

- separates exits once immunised

 

If you have any worries or concerns about attending or receiving your Flu Vaccine this year, please contact the surgery. We want to insure as many of our patients are not only vaccinated this year but safely.


ACCESS

In line with Government Guidelines & Rules all Patients entering the surgery will be required to wear a facemask.  If you do not have a facemask one will be provided but we do encourage our patients to use these sensibly. Please can we ask our patients to abide by these rules for their safety, other patients and our staff.


All information regarding our latest services is available now within our Website.  Please use the navigation buttons and links to keep up to date with all the new measures we have put in place including pictures of the new set up to allow social distancing and safety for the most vulnerable among our patients.  PLEASE NOTE THAT WE HAVE NOW RETURNED TO NORMAL BOOKING PROCEDURES.. No routine appointments will be booked until AFTER 9am.

FACEBOOK

We now have a Facebook Page that you can follow which will also be updated with all our News and Services.  Please keep a close lookout for some further information regarding our very different Flu Clinics coming up shortly.

PRESCRIPTIONS

We are continuing to ask patients not to attend the surgery unless necessary or have been asked to do so.  We now have a dedicated post box outside our building. To further help with reducing the footfall into the surgery, we have made it much easier to sign up for our online request service My Health Online.  You can now complete the application form online and email this along with your 2 forms of ID to the practice.  Please email these to enquiries.w93027@wales.nhs.uk

It will take up to 48hrs to process and all Registration details will be with you.  IT'S AS EASY AS THAT!

Application Form - My Health Online (English)

Application Form - My Health Online (Welsh)

Application Form - My Health Online (Carer/Child)MHOL Patient Hints & Tips

TELEPHONE & VIDEO CONSULTATIONS

Doctor contact with patients will initially be via telephone/video.  If you are happy to receive a Video Consultation please let the receptionist know when booking. If a face to face consultation is required an agreed date and time will be given.

(Site updated 24/11/2020)
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