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Care Navigation

Did you know that you may not always require a GP for some conditions and that there could be many other services available to best treat your symptoms.

NHS Wales and the practice has invested in staff training to help navigate patients to appropriate services and may ask you a brief description of why you are calling.

This will help to determine if there is any other health care provider that would be best placed to help you.

These could be:-

  • Your local Pharmacy
  • Minor Injuries Unit
  • Opticians
  • Open Access Physiotherapy (based in County Hospital, Pontypool)
  • Social Prescriber (based at the practice 1 day a week)

For further information, check out the Clinical Futures link below:



 
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